The Block22 Company welcomes you to its electronic store www.block-22.eu
Address: Agora Shopping center, Shop 22, Anexartisia 3036, Limassol, Cyprus
Telephone: +357 99919558
Please, before using the website www.block-22.eu read through the present terms and conditions of use and make sure that you understand them and that you fully agree with them, unreservedly.
Our obligation and main concern is that the information given on the website www.block-22.eu concerning the quality, the amount, the main characteristics and the prices of the products is exact.
However, some of the products on your computer screen could appear to be slightly different in the size, color and texture in relation to reality..
VAT is included in the prices that are listed on the relevant catalogues next to each item.
These prices concern the quantities that are available, while www.block-22.eu reserves the right to modify the description and the prices of its products without any prior notice, however, it is committed at the time that the order is completed to send the products that have been ordered with the characteristics and prices that appear on the website at the time that the order was placed.
- By credit/debit card:
Each purchase that is made via the website www.block-22.eu is completed with the choice of the buyer with the ability to pay both with VISA and MASTERCARD credit cards.
The transactions are securely electronically initiated in real time, between the buyer and the owner of the card, with the bank which carries out the transaction on behalf of www.block-22.eu.
During this procedure, www.block-22.eu does not participate and the sensitive details of your credit/debit card are not saved on its system.
In the case that the buyer, who is making the transaction is not the same person that owns the credit card, www.block22.eu does not have any responsibility and is not obliged to return any money.
- With Paypal: PayPal allows you to pay directly and automatically encrypts all confidential data, with the best technologies.
- By cash on delivery: For consignments using the cash on delivery method, there is an extra charge of €3 on the shipping expenses. (Only for consignments IN CYPRUS) and €15 for Greece ONLY.
- By credit/debit card:
The products are sent by courier and are delivered safely to the address that you have set, within 7-10 working days following the day that the payment for the order is made. For orders from abroad, once again, the products are sent within 5-8 days from the confirmation of the order.
www.block-22.eu does not recognize the existence of any possible delay in the delivery due to extreme weather circumstances, strikes and force majeure, in these cases, the aforementioned delivery date will be extended for as long as the reason of the delay.
The charge for the transportation is calculated and proposed on the order form. The products are always accompanied by the relevant receipts. The client has the ability to choose which kind of receipt he needs (a retail receipt or an invoice); by filling the appropriate field on the Web.
For all orders, the packaging charges and the shipping charges are free for all over Cyprus with orders over €40.
All of the packaging expenses and the shipping expenses are calculated on the total of your shopping basket on the final amount.
- Shipping expenses are €10 for all of Europe and €15 for the rest of the world.
- Shipping expenses in Cyprus: FREE with purchases over €40
- Shipping expenses of parcels with cash on delivery using a Courier: Courier: €3 Delivery in 2-3 days at your area. ONLY for Cyprus
Courier: €15 ONLY for Greece
If you wish to cancel an order during the electronic procedure of the order, you can click on and the order procedure is automatically terminated.
Our target is to ensure your complete satisfaction. If, for whatever reason, you are not happy with your order, you can exercise your right to return part or all products purchased within fourteen (14) days of receipt.
It is clarified that, the returned products should not be used, worn, washed, altered or to be damaged and the labels that accompany the product should exist, exactly as you received the product with the retail receipt or invoice. You should also have earlier communicated through e-mail to email@example.com in order for you to be given instructions and a return code.
If the appropriate product that you want is not available (eg. A larger size), you can exchange your order with a new order of equivalent amount.
In all of the aforementioned cases, the expenses for the refund are charged to the client.
For the return of a non-defective product, the return cost is charged to the client, while the cost for reshipping of any kind that you might choose to replace, is entirely charged to www.block-22.eu.
Block 22 does not accept returns on products that are on sales or special offers.
In the unlikely event that you receive a defective or damaged product, www.block22.eu will make every effort for its replacement with the same or a similar product, without any extra cost for you. However, you must inform us, via e-mail, to firstname.lastname@example.org in order for us to send you instructions for returning the product and for us to give you the return code. If the product is no longer available, it can be replaced with an equivalent product upon request, or we can refund your money.
www.block-22.eu does not have guarantee policy. We are not responsible for any damage that may occur from normal wear and tear, incorrect use and for any destruction during the removal of the labels.
For any returns of products, you must fill in the relevant form FRP (form for returning products), which is published on our website.
For all products that are included in the www.block-22.eu catalogues, there are clear indications about the availability of our warehouse. The transaction will be considered to be complete only after sending the written electronic confirmation. In the case that it is impossible to execute an order, www.block-22.eu has the right to withdraw and to not fulfill the order, even if the price has already been paid, the money will be returned by a deposit into your bank account.
The links in this area are not under the control of www.block22.eu and the company does not have any responsibility for the contents, changes or manner of updates of these links.
www.block-22.eu offers the ability to its users to choose for their information about new products that are available on the market and other offers, payment along methods etc. By sending advertisement – information messages to their post or e-mail address or via telephone. www.block-22.eu will not use this aforementioned service improperly if the users request its termination.
The user’s details (name, e-mail, home address etc.) and the details of the e-shop’s user’s transactions are considered to be restricted, as also the usual transactions in a commercial store.
The personal details that you share with us upon your registration as a member are solely used for your transactions.
www.block22.eu offers security with the encryption Secure Socket Layer (SSL), one of the most reliable technologies used worldwide for secure transactions over the Internet. Wherever on the website, you are required to enter personal details, www.block-22.eu uses the SSL technology, so that your personal data is handled with an encryption on our server.
In order to sign up to the e-shop of the COMPANY, two codes are used, the Entrance code (E-mail address) and the password. The e-shop of the COMPANY gives you the ability to change your password as often as you wish and we would advise you, for security reasons, to regularly change your password and to avoid using the same password.
www.block22.eu reserves the right to modify or update the terms and conditions of its transactions. All of the transactions that you make through www.block22.eu are governed by the International and European law that regulates issues relating to electronic commerce as well as the Law on Consumer Protection (Law 2251/1994) that regulates matters relating to remote sales. The exclusive competent courts for any dispute that may arise from the use of the website and the transactions carried out through it are the Courts of Cyprus.
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